Columbia House Music Club FAQ
How do I make the most of my deal?
The best value is to pick Deluxe, Collector's, or Special Editions for
your enrollment selections (i.e., titles with a higher MSRP).
How many copies can I order of one title?
You can order up to two copies of any enrollment selection.
How can I see the prices that Columbia House charges for the CDs?
You cannot see all the prices on the website until you become a member
and use your membership number to create an online account on the website
Then you can sign on to the member site and see all the prices for the
titles.
What is a raincheck? When would I get one?
A raincheck can be redeemed for a Music CD title. You will receive a raincheck
if you select a title which is temporarily out of stock (your order might
be held up to a month, waiting for the title to come back in stock, before
sending you a raincheck) OR if you try to select a title for enrollment
which is not available as an enrollment selection (for example, a box
set or a new release title).
Do higher priced titles count as more than one fulfillment selection?
If you pay $50 - $89.99 for a title (before shipping costs) it counts
as two fulfillment purchases, $90 - $149.99 counts as three, $150 and
over counts as four.
How much does Columbia House charge for shipping and handling?
Enrollment titles cost $2.59 each for shipping. Fulfillment selections
are $2.59 each additional title in the same order. Box sets are slightly
more. Shipping costs may change at any time.
How does Columbia House Music Service ship their CDs?
Enrollment orders placed on the website ship via USPS Priority Mail. Enrollment
orders placed over the phone and regular orders ship via USPS Media Mail.
How many accounts can I have at once?
You are allowed to have 1 account per person and 2 accounts per address
at any time.
How many times can I quit and rejoin?
Probably unlimited, as many people have had numerous accounts!
Can I cancel online?
Yes. Simply log onto the website with your account, click "Help",
and then click "Contact Us" on the left side. On this contact
form there is an option for "Cancel Membership". You will receive
e-mail confirmation of the cancellation in a few business days.
Are these CDs the same found in the store?
Every CD you receive from Columbia House Music Service will be factory
sealed and of the highest quality.
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Columbia House Music Club FAQ
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Columbia House Music Club Faq